Need a hand? We're here.
Start a secure remote session, call, or send a message. Existing clients can also open a ticket from the customer portal.
Prefer email? Use the contact form and we'll reply from our support inbox within one business day.
Remote support in 3 steps.
We use RemotePC Attended Access for secure, on-demand remote support. No account required — follow the steps below and we'll be connected in minutes.
Download & install
Click the button above to get the RemotePC Attended Access app for your Mac or Windows computer, then run the installer.
Share your session code
Once the app is open, it will display a session code. Share that code with your technician over the phone or by message.
Close when you're done
Close the session window to disable attended access. Your computer can't be accessed again until you reopen or reinstall the app.
Your security comes first.
Only individuals with a valid session code and the username and password for your computer can log in. If you're online, you'll always see an on-screen notification when someone attempts to access your computer.
What we can help with
Slow computers, crashes, printer setup, peripherals, drivers.
Mailbox setup, password resets, account recovery, license help.
Malware removal, suspicious activity, basic hardening.
Line-of-business apps, browser tools, integrations, new devices.