Remote support
Start a secure remote support session.
Download our instant support client for your computer when a Barth Tech Solutions technician asks you to begin a remote session.
How the session works
01
Choose your computer
Windows users download the PC client. Mac users on Apple silicon download the Mac client.
02
Open and approve
Open the downloaded file and approve the Windows or macOS security prompt when it appears.
03
Connect with us
Keep the support app open and follow the technician’s instructions. Close it when the session is complete.
Only start a session when you are working directly with Barth Tech Solutions. We will never ask for banking passwords or payment card details during remote support.
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