Honest, transparent pricing.
Most engagements are billed at one of the rates below. Larger or recurring work always starts with a written, fixed-scope proposal — no surprise invoices, ever.
Onsite Support
2-hour minimum · Gainesville & NE GA
Hands-on technical support at your location. Travel within our standard service area is included.
- 2-hour minimum visit
- All travel within NE GA included
- Hardware diagnostics & repair
- Network and cabling work
- Detailed written summary
Remote Support
Billed in 15-min increments
Secure remote troubleshooting and ongoing support. Ideal for software, M365, and OS issues.
- No minimum after first hour
- Same-day response (managed clients)
- Secure remote sessions
- M365 / OS / app troubleshooting
- Written ticket summary
Managed Microsoft 365
5-user minimum · 12-month term
Tenant administration, security hardening, license optimization, and user lifecycle management.
- License audit & optimization
- Conditional access & MFA
- User onboarding/offboarding
- Quarterly security review
- Priority remote support included
Custom Development Starter
Discovery included
A right-sized starter engagement for a focused custom web app or PWA — discovery, prototype, and v1.
- Scoping workshop
- Working prototype
- v1 build & deploy
- 30-day post-launch support
- Source code ownership
Strategic IT Consultation
2-hour minimum
Strategic guidance from a 25-year industry veteran. Audits, roadmaps, vendor selection, compliance prep.
- Independent assessment
- Written recommendations
- Vendor-neutral advice
- Compliance roadmap (HIPAA, etc.)
- Follow-up Q&A included
Custom Quote
Larger / ongoing engagements
Multi-site rollouts, full managed services contracts, larger custom development, or unique requirements.
- Scoping conversation
- Written proposal
- Phased delivery options
- Flexible commercial terms
- Direct line to CEO
Pricing shown is for standard engagements in our Gainesville / Northeast Georgia / Atlanta service area. Larger or specialized work — multi-site rollouts, full managed services, compliance-heavy environments — is always quoted in writing.
Talk to a 25-year veteran about your technology — free of charge.
Whether you're scoping a custom application, evaluating Microsoft 365, or need someone reliable on call for support, Marcel will walk you through your options personally. No pressure, no jargon.